Department: Service
Reports to: Service Manager
Supervises: None
Purpose:
Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.
Responsibilities:
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5+ years of experience performing service repairs
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Must have Advance Service Tech certification through JDU and attend yearly training to maintain certification
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Must be Horizon Equipment certified on AMS products
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Ability to perform complex repairs and maintenance using special tools and equipment following Technical Manual procedures on the machines of the Technician’s specialty
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Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
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Excellent skills in operating vehicles and equipment used for diagnostic purposes
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Ability to repair/diagnose equipment across multiple lines (i.e. tractors, combines, sprayers, …)
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Ability to use Service Advisor and basic computer functions
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Ability to lift at least 75 lbs. repeatedly
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Master Service Technician certification
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High School Diploma or equivalent experience required; Associates degree preferred
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Valid driver’s license required; CDL (Commercial Drivers License) and fork lift license preferred