Career Detail

Location: All Locations
Type of Employment: Full Time

Department:  Service
Reports to:    Service Manager 
Supervises:   None

Purpose:

Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, Shop Foreman or senior technicians.

Responsibilities:

  • Performs basic diagnostics and repairs on agricultural, turf and CWP equipment and established Ag Management Solutions (AMS) products

  • Participates in Service EDUCATE Training programs required for the development of skills and knowledge

  • Maintains current knowledge of John Deere and competitive products

  • Maintains condition of vehicles, inventory, tools and equipment

  • Maintains a clean work area and performs work in a neat and orderly fashion

  • Maintain a 80% Productivity and 85% Efficiency Rate or combination of 70% (Prod. x Eff.)

  • Follows all safety rules and regulations in performing work assignments

  • Completes all reports and forms required in conjunction with work assignments

  • Accounts for all time on a time card and for all material used in performing assigned duties

  • Promotes and sells the service department including asking for customers to bring in pieces of equipment to be inspected and worked on.

  • Load and unload equipment as the service manager requests.

  • Maintain a professional appearance including a clean uniform, haircut and good hygiene

  • Must show up to work on time and meet scheduling expectations.

  • Pass all classes!

Experience, Education, Skills and Knowledge:

  • High School Diploma & Associates degree in diesel school or equivalent experience required

  • Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures

  • Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment

  • Ability to use Service Advisor and basic computer functions

  • Ability to operate vehicles and equipment used for diagnostic purposes

  • Proficient oral and written communication skills

  • Ability to lift at least 75 lbs. repeatedly

  • Basic Service Technician certification preferred

  • Valid driver’s license is required

  • Fork lift license preferred

  • Grades are to be provided to service managers each semester.
     

Apply Now